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Knoxville Utilities Board
KUB exists to serve its customers. And that goes far beyond pipes and wires.


4505 Middlebrook Pike
Knoxville, Tennessee 37921

Phone Number


Knoxville Utilities Board was created by an amendment to the Knoxville City Charter in 1939. As an independent agency of the City of Knoxville, KUB provides electric, fiber, natural gas, water, and wastewater services to more than 478,000 customers in Knoxville and parts of seven surrounding counties. KUB believes utility service should be so reliable that customers can take it for granted, and we work hard to maintain such reliability.

However, our mission is about more than pipes and wires. It’s about being good stewards of the environment and our communities’ resources and safeguarding those resources for generations to come. We are also committed to being good stewards of our ratepayers’ dollars and meeting the needs of our customers. We are grateful to be Knoxville’s hometown utility, and we look forward to continuing to help our community grow in the years to come.